Articles

Always well informed – always up to date

✨ We have set up our own VoD update channel for you, through which you will be regularly...
Backup Server URL

✅ Always reachable thanks to Main & Backup URL We use two different proxy providers to...
Change of duration

Change subscription duration – how it works ✅ You can now change the duration of...
Changing the Number of Connections

❗ Important: The number of simultaneous streams on your service cannot be changed during the...
Channel management

VenneTV Web Player with Channel Management for Your Access ✨ We have set up our own...
Link the Telegram bot — everything about the new @vennetv_kunden_bot

Your account right inside Telegram — invoices, login details, support and more. Our new...
Personal Access Notes

Personal Access Notes – How to Use This Feature You can now add a short personal note to...
Renew access

How to renew your access ✅ You can now renew your existing access in two ways:...
Search function by username

ℹ️ We have added an advanced search feature to the shop for you. ⚙️ If you manage...
Transferring an access to the shop

Transfer Access to the Shop ℹ️ If you purchased your access not via our shop, but...
Where is my renewal button?

  Here are the three possible reasons why you can’t renew yourself: 1. There...